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March 13, 2020 - Policies & Procedures Information during COVID19Notice to our patients regarding COVID-19 At Penobscot Valley Dermatology, we pride ourselves on being a safe environment for all of our patients, as well as our staff. Our community is important to us and in light of the recent COVID-19 situation growing closer to home, we want to address your worries and concerns as everyone is reevaluating plans outside their homes. Dermatology is obviously important to us, but our top priority is the health and safety of patients and employees. We are working diligently to create a clean and safe environment by taking the following steps: - We are increasing the frequency of our regular cleaning practices, using approved cleaning products, in all areas of our practice, including our waiting and entry areas. All surfaces are cleaned thoroughly several times a day. - As always our staff practices recommended hand hygiene. In addition we are no longer routinely shaking hands. Staff are also being screened for illness or fevers daily and will be sent home if indicated - We have canceled all nonessential visitors, gatherings, etc We will also be taking all available and reasonable steps and accommodations to ensure we can continue to provide care and service to our community. What we will be asking of you, our patients, during this time: - We may contact you to reschedule any non-urgent appointments to help in minimizing public exposure - We ask that any and all patients who may be feeling ill to reschedule their appointments - If you have anyone come with you to your appointment (drivers, family members, friends, etc), we ask that you have them wait in the car if at all possible - We will be taking measures to screen all entrants to our building, our own staff included, to do what we can to ensure the safety and protection of our patients. During this time, we will ask you to submit to screening prior to entering our facilities in order to ensure everyone's safety. We thank you for your assistance, cooperation and understanding during this difficult time. Sincerely, Your providers and staff of Penobscot Valley Dermatology NOTICE: Due to the current situation, PVD may unexpectedly close early on some days. |
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